Your privacy is important, so we have created the following Privacy and Security Policy to let you know what information we hold.

Warm Protection Products Ltd is the Data Controller.

Any information you provide to us will be held in accordance with current GDPR legislation.

The information we collect will be your name, address and contact details.

Email – When you give us your email address, or send us email correspondence, we retain your email address. We do not share your email address with third parties for marketing purposes. We use your email address to communicate with you regarding your orders and other matters regarding your customer relationship with us. We retain the transaction information of all of our customers, such as the date, description and value of the purchase.

We use industry standard technologies and physical security to protect your data.

We follow the Payment Card Industry’s Data Security Standards (PCI-DSS)

We will not store your information for longer than is necessary. We will need to keep it long enough to service your account and to fulfil any warranty and guarantee issues. By law we have to keep basic information about our customers including Contact, Identity, Financial and Transaction Data for six years after they cease being customers for taxation purposes.

You have the right to withdraw consent for us to hold your personal data.

You have the right to view the personal data we hold on you.

We reserve the right to update this Privacy Policy at any time and will publish any changes here.

Our contact details are below or are available on our contact page.